What makes me stand out is my ability to frame design as a strategic tool for solving business challenges.

What makes me stand out is my ability to frame design as a strategic tool for solving business challenges.

What makes me stand out is my ability to frame design as a strategic tool for solving business challenges.

What makes me stand out is my ability to frame design as a strategic tool for solving business challenges.

Summary

As a growth driven product designer who regards great design as a key element in helping companies grow, I focus on bridging the gap between user needs and business objectives through thoughtful, data-driven design

Whether I'm conducing user research, sketching out wireframes, bringing concepts to life through prototyping, or adding that final touch of visual finesse, my objective is to transform business goals into visually stunning designs that not only capture attention but drive user engagement and conversions.

Let's connect and explore the exciting possibilities together! Feel free to reach out—I'm always up for a chat and collaboration.

Experience

UX Design Lead - Steel Croissant

Sep 2022 - Present, Chicago, USA (Remote)

Sep 2022 - Present, Chicago, USA (Remote)

  • Improved the UX maturity of our agency by integrating UX research processes into the early stages of our design process, resulting in more data-driven solutions and increased conversions across our B2B clients.

  • Creating data-driven digital solutions for over a dozen projects by leveraging user research methodologies including stakeholder interviews, clickstream analysis, competitor research, customer journey mapping, and more.

  • Using Figma to design low and high fidelity wireframes for B2B clients from a variety of industries including healthcare, education, construction, and entertainment.

  • Collaborating with, and presenting design solutions both internally and to stakeholders.

  • Working within cross-functional teams consisting of project managers, developers, and other designers to deliver impactful results.

UX / UI Designer - TTT Studios

Feb 2021 - Aug 2022, Vancouver, CA

Feb 2021 - Aug 2022, Vancouver, CA

  • Collaborated with cross-functional teams, including developers, product managers, and stakeholders, to achieve cohesive and effective design solutions.

  • Created wireframes and prototypes using Figma to visualize and communicate design concepts effectively.

  • Led the development and maintenance of design systems which resulted in better design consistency and increased efficiency of development time across projects.

  • Led product design solutions for an in-house Shopify app that allowed Shopify merchants to livestream virtual shopping experiences and sell their products online.

UX Teaching Assistant - BrainStation

Feb 2021 - Aug 2022, Vancouver, CA

Feb 2021 - Aug 2022, Vancouver, CA

  • Selected as a TA based on outstanding performance as a UX student from the previous cohort where I demonstrated core UX/UI competencies and leadership skills.

  • Led a group of 20 UX design students through various design exercises which helped them become more competent designers.

  • Worked closely with lead educator to mark and grade student assignments.

  • Regularly engaged with students in 1 on 1s where I answered questions relating to program assignments, provided design feedback, and design tool support.

Education

BrainStation | Diploma, User Experience Design

BrainStation | Diploma, User Experience Design

BrainStation | Diploma, User Experience Design

BrainStation | Diploma, User Experience Design

Jul - Sep 2020, Vancouver, CA

Jul - Sep 2020, Vancouver, CA

Jul - Sep 2020, Vancouver, CA

Jul - Sep 2020, Vancouver, CA

RED Academy | Digital Marketing Professional

RED Academy | Digital Marketing Professional

RED Academy | Digital Marketing Professional

RED Academy | Digital Marketing Professional

Apr - Jun 2016, Vancouver, CA

Apr - Jun 2016, Vancouver, CA

Apr - Jun 2016, Vancouver, CA

Apr - Jun 2016, Vancouver, CA

UBC | Bachelor of Arts, English Literature

UBC | Bachelor of Arts, English Literature

UBC | Bachelor of Arts, English Literature

UBC | Bachelor of Arts, English Literature

2007 - 2011, Vancouver, CA

2007 - 2011, Vancouver, CA

2007 - 2011, Vancouver, CA

2007 - 2011, Vancouver, CA

Want to work together? Feel free to say hello

Copyright

©2025 Raymond Chou

Want to work together? Feel free to say hello

Copyright

©2025 Raymond Chou

Want to work together? Feel free to say hello

Copyright

©2025 Raymond Chou

Want to work together? Feel free to say hello

Copyright

©2025 Raymond Chou